Nice travels

Seamless Mobility


Located in the Côte d’Azur, one of the world’s most sophisticated destinations, the city of Nice saw the first commercial service in Europe where mobile phones could function as contactless travel cards.

Based on Near Field Communication (NFC) technology, the systems allows you to buy and validate tickets by simply using your mobile phone. Thanks to this technology, it can be done as quickly and securely as with conventional transport cards.

Novabase implemented the entire back-office platform, combining different areas of knowledge, such as multimodal mobility and mobile ticketing. In fact, that’s what we’ve been doing for the last 20 years: creating innovative solutions for public transport!

Novabase ticketing track record:


2,000,000+ passengers per day

10,000+ points of sale

Managing a tourist icon

250 points of sales, 1700 validators, 800 on-board vending terminals, 9 cash collection machines, 70 inspector terminals and a central management system later, what a difference.

Carris Ticketing System

Developing a whole new ticketing system for Carris was quite a challenge.

With over 800 vehicles, ranging from buses, funiculars and trams (including the picturesque ones which are a Lisbon icon), and carrying nearly 700 000 passengers a day, Carris has been operating for more than a century. Today it’s Portugal’s largest public transport operator.

The project’s ambition was to use ticketing to optimise all the company’s supporting systems. Its starting point: a complicated, paper-based process where the 2000 drivers collected money from passengers. Huge manual work requiring many layers of control.

Now ticket sales are also available in third-party networks, like the post offices and the ATM machines. Financial, administrative and operational systems are integrated: Carris knows at any moment where a vehicle is and how many passengers it carries. Integration with Lisbon’s intermodal clearing system is also assured.

Not only is the process safe and easy to control, it became a valuable source of management information. And, as the icing on the cake, the system conquered its most intensive users: ticket agents, who love their functional, easy-to-use new way of working.

Working for the holidays

Tenerife Light Rail

Capital of the largest of the Canary Islands, Santa Cruz de Tenerife has 230 thousand inhabitants, and annually receives millions of holidaymakers in search of relaxation.

Working with the consortium that built the city's light rail system, Novabase was to ensure that ticketing for the new transport system was implemented with the same tranquillity.

That meant, on the one hand, building an end-to-end ticketing solution, ensuring seamless integration between the ticket machines, validators, on-board computers, portable ticket terminals, the customer service office and the management centre.

On the other hand, it required enough agility to overcome the challenges that typically arise in a project of this size. For example, the need to make the new system compatible with e-purse tickets already used by customers. 

By implementing a ticketing solution from scratch, which is functional, integrated and capable of evolving into a more advanced multimodal system, Novabase gave the city of Santa Cruz the same thing Tenerife gives its visitors: peace of mind.​

A good journey begins at home

The VIVA Portal


VIVA is the brand name of the intermodal cards and services managed by OTLIS, a consortium of Lisbon public transport operators. Through the VIVA portal, buying cards and loading tickets on them is now much easier: it can be done at home, at any time.


Novabase was responsible for the portal front-end, ensuring its usability, security and smooth connection with the back-office information systems.

IT Contracting/Turnkey Projects

Reinventing the air


With air traffic expected to double in 2020 compared to 2009, Europe has one of the world’s most crowded air spaces.

Being managed by a patchwork of 27 national air traffic systems traditionally caused European routes to be on average 30 miles longer than necessary. And flight delays that not only affect passengers, but cost airlines billions a year.


This is finally changing. By integrating European air space management, the Single European Sky initiative will increase air space and airport capacity, boosting the industry’s efficiency and safety. It will also reduce fuel consumption, waiting times, CO2 emissions and noise rates.


The initiative’s technological arm is SESAR – Single European Sky Air Traffic Management Research: a 2.1-billion-euro project aimed at bringing about the technological revolution needed to synchronize traffic management across Europe.

We have seen the frontiers come down on the ground in Europe. Now we are proud to help remove them from the skies too.

Novabase has joined this vital European effort. It has already helped airlines, aircraft manufacturers, traffic control companies and airports adapt their systems to SESAR requirements in fields such as route optimization, integration of unmanned aircraft in non-segregated space, and emission controls.

With a team dedicated to select the best specialists, an international network of scientific and technological partners, and a significant presence in most important European countries, we have also assisted air transport players with real-time integration of weather data, complex IT infrastructure projects, computer-based training and simulation systems.