Web Summit is Novabase’s chosen stage for unveiling developments to the Wizzio® digital platform, positioning it in the next generation of digital banking.
Developed by Novabase Financial Services, Wizzio® allows customers to digitally transform their business in phases, simplifying and creating a unique and innovative digital experience, while simultaneously ensuring comprehensive security in banking transactions.
Using an omni-channel strategy, it offers an integrated 360º view of its customers and employees, regardless of their point of contact with the bank, with the ability to start, suspend and end in any channel.
By virtualizing the business, Wizzio® fully capitalizes on existing systems to enhance the experience and satisfaction of its customers.
This digital transformation platform incorporates Design Thinking methodology in its genesis, empowering the bank in co-creation and a unified vision of its internal and external journeys.
João Nuno Bento, Managing Director of Novabase Financial Services, says that “Wizzio® is an innovative solution on the leading edge of digital banking’s next generation, allowing a bank’s traditional services to be completely transformed. Using methodologies such as Design Thinking, Wizzio® substantially improves the customer experience by giving customers more control and information. This is made possible by designing richer customer journeys, allowing, for example, approving a loan on time or opening an account in 5 minutes.”