Co-browse is a web collaboration tool that allows agents to assist customers in finding information or performing actions at a website.
People are the most important investment for any organization. They are also the riskiest and most demanding in terms of time, energy, money and focus.
It is real, but not always visible. It may seem like a victimless crime, but it annually causes serious harm to organizations all over the world.
Customer Insight consolidates, in a single Portal, the Business Intelligence (BI) level of Customer Information Management solutions universe.
The Smart Grid is not characterized by a single technology or device, but is instead a vision for a distributed, internet-like system.
A control system to manage large scale automated industrial operations, such as, eolic parks, hydric, nuclear and conventional power generator systems.
OM+ automates the order filling process, accepting orders from various channels in diverse formats, and standardizing them in a shared repository.
The financial services area is highly dynamic with a broad range of players and competition on an increasingly global scale.
Financial services today represent major challenges as a result of the recent financial crisis.