Telecoms & Media
Novabase is an international leader in the telecommunications industry. We have customers on four continents – Europe, Asia, Africa and South America. We build solutions and implement all of our projects by integrating knowledge in their delivery.
The benefit we create for our customers lies in the capacity of our solutions to address their business challenges. Based on this holistic approach, we believe that the best solution comes from an organized and inspired design process. Where confidence is won through in-depth knowledge of the business and technology.
Specialization is essential to efficient, secure delivery. This is why we are organized according to relevant areas of knowledge for our customers. In each of these areas, we have a structured offering of products and services addressing the themes that help our customers to stand out in their markets. In each area, we develop internal intellectual property and integrate it with our partners and technology manufacturers.
Our product and services are organized as follows:
Business support solutions
we cover a telecommunications operator's entire range of applications from the standpoint of business support and operating processes (Customer Relationship Management and Unified Front-end), supporting the following channels: Self-Customer Care and PartnerPortals, and Sales Performance Management (commissions).
We also cover specialized areas such as corporate sales support (Sales Force Automation), customer loyalty systems, points of sale (POS), and knowledge management. We have a comprehensive vision of business processes and guarantee their integration and consistency