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  • Telecoms & Media


    Novabase is an international leader in the telecommunications industry. We have customers on four continents – Europe, Asia, Africa and South America. We build solutions and implement all of our projects by integrating knowledge in their delivery.

    The benefit we create for our customers lies in the capacity of our solutions to address their business challenges. Based on this holistic approach, we believe that the best solution comes from an organized and inspired design process. Where confidence is won through in-depth knowledge of the business and technology.
     
    Specialization is essential to efficient, secure delivery. This is why we are organized according to relevant areas of knowledge for our customers. In each of these areas, we have a structured offering of products and services addressing the themes that help our customers to stand out in their markets. In each area, we develop internal intellectual property and integrate it with our partners and technology manufacturers.
    Our product and services are organized as follows:
     
    Business support solutions
     
    we cover a telecommunications operator's entire range of applications from the standpoint of business support and operating processes (Customer Relationship Management and Unified Front-end), supporting the following channels: Self-Customer Care and PartnerPortals, and Sales Performance Management (commissions).
     
    We also cover specialized areas such as corporate sales support (Sales Force Automation), customer loyalty systems, points of sale (POS), and knowledge management. We have a comprehensive vision of business processes and guarantee their integration and consistency
  • through the judicious application of integration (EAI) and Order Management platforms, together with vast experience in designing and building reference architectures for telecommunications operators. We are supported by key technology partners and market leaders such as Oracle, Tibco, Callidus and eGain, and have a presence around the world, including Europe, Africa and the Middle East.
     
    Convergence service solutions on next-generation networks
     
    We structure our offering with original solutions targeting the business (IP Centrex, IP Trunking, IP Virtual Contact Centre) and residential markets (VoIP for Triple-Play services, Digital Television). All of our solutions are
    currently used by a number of leading operators in the EMEA (Europe, Middle East and Africa) region, enabling these customers to broaden their service offering and profit from their telecommunications infrastructure. With our portfolio and ability to deliver, we address mission-critical processes with a complete guarantee of scalability and performance, based upon the ultimate goal of creating more powerful and simpler networks to connect people to the information they need anytime, anywhere.
     
    • Fixed/mobile convergence solutions
     
    - IP Centrex for the corporate market
    - IP Trunking solutions
    - VoIP for triple-play solutions
     
    • Advanced multimedia solutions
     
    - Video calling
    - Instant messaging 
    - Presence

    • Virtual contact centre over IPIN services development
     
    Telecommunications network solutions 
     
    Our infrastructure solutions cover four technology components using a multivendor approach for greater flexibility and adaptability vis-à-vis the needs of each operator network project:
     
  • IP platforms: reliable, high-performance routing and switching equipment portfolio. These platforms lay the groundwork for deploying next-generation networks.

    IMS platforms and convergence applications: solutions portfolio covering the various operating blocks of the standard IP multimedia subsystem architecture. These solutions provide convergence applications for voice, data, video and mobility that interact via standard open protocols.Access and transmission platforms: platforms
    that provide traffic access, aggregation and transport through different physical mediums: fibre, copper or wireless. These solutions address various fixed and mobile operator service needs, from high-speed fibre optics to lower speed, more traditional copper wire.
    Network Service Applications: Applications for monitoring, optimizing and protecting existing (typically packet-switched) networks. These platforms improve Quality of Service (QoS), the user’s Quality of Experience (QoE) and the basic performance of the communications networks and services offered.
     
    Along with these solutions, Novabase also has a portfolio of professional services under an ILS (Infrastructure Lifecycle Services) methodology. This methodology
    includes the various infrastructure life cycle phases: preparation, planning, design, deployment, operation  and optimization. 

    Digital television solutions

     

    Products and services in digital television solutions are focused on telecommunications operators and media providers. Ongoing technology innovations in this market for delivering more advanced and sophisticated services to end users demand a constant overhaul of products and services based on three core elements:

     

    Original products and services – 1) by developing complex systems tailored to operators/media providers, and 2) SIP/COB (System In Package/Chip On Board), designed to address the international Set-Top Box market (terminal equipment to decode digital video at home).

  • These systems are a major differentiating factor of Novabase in the worldwide telecommunications and media market and represent a large part of this business’ intellectual property.  
     
    Systems integrator: construction of video technology ecosystems, from infrastructure (head-end) to applications, including the customization of terminal equipment (real-time or on-demand), always with the aim of addressing every part of the value chain to deliver video to any screen available to the end user.

    Operation and maintenance    : the systems integrated, developed and installed must be deployed and maintained by qualified professionals whose proximity to development
    teams and technical customer teams entails three different areas: remote support for middleware and application systems developed, support for the operators’ customers who use these systems in real time, and maintenance for a wide range of terminal equipment, whether or not integrated by Novabase. 
     
    At Novabase, we integrate knowledge and deliver solutions.
     
     
     
     


    Translated by Viva
     
     

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